(Pay particular attention to section 10 in these terms and conditions.)

1. Introduction

1. Allied Health and Therapies Network is a company registered in England and Wales under number 13138901. Our registered office and main trading address is 104 Cloonmore Avenue, Orpington, BR6 9LW.
2. We run an online directory (the directory) and membership organisation of allied health professionals and other therapists registered on the website at www.ahtnetwork.com.
3. These terms and conditions govern the relationship between you (the member) and us.
4. We can change these terms and conditions from time to time. We will give you written notice of any changes which disadvantage you. If there is any difference between these terms and conditions and any previous versions of them, these terms and conditions will apply (except where they say otherwise).
5. By registering with us and paying for our services set out in the written description or specification we give you, or as set out on the Join Us webpage (as the case may be), you are agreeing to keep to these terms and conditions.

You must keep to these terms and conditions, which may change from time to time. If you do not agree to keep to these terms and conditions, you should stop using our website and our services immediately.

2. Other documents that apply

1. These terms of use also apply to your use of our site.
• Our general terms and conditions, which sets out the terms and conditions that apply if you use our site as a visitor or a member.
• Our cookie policy, which sets out information about the cookies on our site,
• Our privacy notice, which sets out how we process your personal information,
• Our acceptable use policy, which sets out how you can and cannot use our site.

3. Basis of the contract

1. Your order to appear in the directory and receive the benefits of our membership organisation is an offer from you to buy our services in line with these terms and conditions.
2. Your offer will be accepted once we have verified your credentials for membership with us, and the contract between you and us will come into force on the date we send you written notice that we have accepted your order and verified your professional details.
3. The contract is the entire agreement between you and us. You must not rely on any statement, promise, assurance, guarantee or implied term (including, but not limited to, those shown on websites and in marketing material, adverts, brochures, communications and so on) which is not set out in the contract as it will not be binding on us.
4. Any illustrations, descriptions or advertising issued by us, and any descriptions or illustrations contained in our publicity material or on our site, are provided only to give guidance on our services. They do not form part of the contract or give us any legal obligation.
5. These terms and conditions apply over any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or otherwise.
6. Any quotation we provide is not an offer from us and is only valid for 10 business days (Monday to Friday, except bank holidays) from the date we issue it.

4. Supplying our services

1. The services we provide to you will, in all significant or relevant ways, be in line with, or equivalent to, the description or specification of the services either provided in writing by us or set out on the Join Us webpage, as the case may be.
2. We will take reasonable steps to meet any performance dates shown on our site, but those dates are estimates and are not binding on us.
3. We can make any changes to our services if this is necessary to keep to any relevant law or safety requirement, or if the change does not significantly affect the nature or quality of our services. We will give you notice of any change we make.
4. We can refuse your request to be listed in the directory if, when we have received your subscriber information (your name and contact details, details of your training, qualifications, experience, your profession and your fees) and any proof we need (for example, proof of your registration with a professional body and qualifications):
• we cannot verify any of the subscriber information; or
• it does not meet our registration standards.

5. Your obligations

1. You must be the author of your listing in the directory or have all the permissions you need to quote and use any information, graphics or photographs you have not written, created or taken. We have no liability if any listing breaks, limits or undermines a third party’s rights.
2. The terms of your order and your subscriber information must, at all times, be complete, accurate, truthful and up to date.
3. You must not use a protected professional title that you are not permitted to.
4. You must tell us, as soon as possible, about any complaints made about your professional services, as this may affect your eligibility to be a member of our directory.
5. You must tell us, as soon as possible, about any matter which has affected or could affect your professional reputation (for example, professional sanctions, allegations, investigations and so on), as this may affect your eligibility to be a member of our directory/ membership.
6. You must co-operate with us in all matters relating to our services.
7. You must allow us and our employees, agents, consultants and subcontractors to contact you at all reasonable times and keep the contact details we have for you up to date.
8. You must give us any information and materials we may reasonably need so we can provide our services to you, and make sure that the information is accurate.
9. You must always have all the licences and permissions you need so we can provide our services to you.
10. You must maintain any services or products we need to provide our services to you, such as email accounts, phone line and so on.
11. You must protect any sensitive information and materials associated with your listing in the directory/ membership, including (but not limited to) your username, membership number, password, log-in details, documents, policies, notices and correspondence, and make sure that these are not given to any unauthorised third parties.
12. Your listing must only specify issues, treatments or approaches you are qualified to offer or deal with.
13. Your listing must be honest and fair, not make any claims that cannot be proved.
14. Your listing must not make dishonest or unreasonable comparisons with other businesses, and not impersonate other people or businesses, including using similar sounding business names.
15. Your listing must be placed in the appropriate professional category which includes the equivalent UK category for overseas members who use a different title.
16. Your listing must not:
• use obscene or vulgar language or contain content that is intended to promote or incite violence;
• contain content that is unlawful or otherwise offensive or upsetting (including information that may break any rule, regulation or law specific to your business or industry);
• contain any content that is abusive, threatening, harassing, defamatory, ageist, culturally insensitive, sexist or racist;
• contain any content that is not supported by clinical evidence based practice and research;
• break, limit or undermine the intellectual property rights (see clause 7) of any third party; or
• contain viruses or any other software or instructions that may damage or disrupt other software, hardware or communications network.
17. If we cannot meet, or are delayed in meeting, any of our obligations under these terms and conditions as a result of anything you have or have not done, or your failure to meet an obligation, the following will apply.
• We can suspend our services until you have put the matter right (if it can be put right) and not have to meet any of our obligations which have been prevented or delayed by something you have or haven’t done.
• In the event that any of the provisions of clause 5 are not followed, or any other conditions are broken, we may remove your listing and suspend or end our services. In this case, you will not be entitled to any refund. We can also make any alterations to listings if we consider it necessary to remove any material which might lead to legal action. In this case we will tell you about any alterations we have made. If we want to make changes to your listing for a reason other than the possibility of legal action, we will ask you for permission to make the change.
• We will not be liable for any costs, damages or losses you suffer as a direct or indirect result of us failing to meet, or a delay in us meeting, any of our obligations as set out in this clause 5, or as a result of any mistakes in your listing.
• If we ask in writing, you must reimburse any costs or losses we suffer as a direct or indirect result of something you did or failed to do.

6. Fees and payment

1. You must pay the subscription fees shown on the site.
2. Annual subscriptions are not refundable if you decide you wish to terminate your membership early. Your listing will remain valid and/ or your access to the member benefits will remain until the anniversary of when you initially joined (see clause 11).
3. Annual subscription: We will collect the fee once a year on the day you join, in advance of the year being paid for. Your membership will remain valid for one calendar year after which you must renew your membership and pay the next subscription period if you wish to remain a member of AHTNetwork.
4. Monthly subscription: We will collect the fee on the first day you join. Your membership will remain valid for one calendar month after which you must renew your membership and pay the next month’s fees if you wish to remain a member of AHTNetwork.
5. We can increase the subscription fees from time to time. If we are going to increase the fees, we will give you written notice of this six weeks before the date of the increase. If you do not accept the increased fee, you have the right to choose not to renew your subscription when your next payment is due.
6. We reserve the right to change our payment methods, including enabling automatic renewal payments at a later date. We will advise you in writing if we change our methods of payment collection.
7. You must make each payment you owe us:
• using one of the payment options provided.
• before we give you access to the member area of the site and display your listing on the directory.

If you do not make a payment, you will lose access to the member area of our site and your listing will be removed from the diretory.

1. You must not withhold all or any part of a payment due to us (unless this is required by law) to offset any amount that we owe you or that you do not think you owe us. We may withhold any amount we owe you to offset any amount you owe us.

7. Intellectual property rights

Intellectual property rights give a person or company the exclusive right to use its own creations, plans, ideas or other creative production and intangible assets (for example, goodwill) without the worry of competition, at least for a specific period of time. Intellectual property rights can include copyrights, patents, trademarks, trade secrets, business names, rights in designs and rights to inventions.

1. We own all intellectual property rights in or in connection with our services, the directory and our site, and all content (text, graphics, logos, images, video, audio file, software and so on) included in the site. These materials are protected by intellectual-property laws.
2. You may print, reproduce, copy, distribute, store or reuse content on our site only for personal or educational purposes without permission, unless our site or the law states otherwise. For any other use or purposes, you need our permission in writing.

In particular, you must not systematically copy content from our site to create or compile any form of collection, compilation, directory or database, unless we have given you written permission to do so.

1. You (or whoever gave you permission to use the content) own the intellectual property rights to the content published in your profile in the directory/ membership.
2. Nothing in these terms and conditions gives us any rights in or to any intellectual property rights or content contained in your listing except for the right to display the listing on our site until you or we choose to remove the listing. We have the right to use, publish and reproduce any testimonials, articles, events, contributions and other similar material you provide to us, even after the contract ends.

8. Cookies and further information on our site

1. Use of our site is also governed by our privacy policy.
2. We use cookies to collect and sort information about your use of our site.
3. As well as having your listing in the directory/ membership, once you are a subscriber you may be entitled to publish articles, advertise events, seminars or workshops, and publish details of promotions or special offers. We can refuse to publish this information, edit the information, or remove the information from our site. You agree that the information you post on our site will be accurate at the time you post it and that if any of the information changes, you will tell us about the change within seven days.
4. Our site may contain links to other sites, including the sites of other subscribers. Unless we have specifically said otherwise, those sites are not under our control. Our site having a link to another site does not mean that we endorse the linked site or its owner. We are not responsible for any content or information published on linked sites and have no liability for any loss or damage arising from using a linked site.

9. Disclaimers

1. We do not guarantee that our site:
• will meet your needs (e.g. guaranteed number of referrals from the public etc);
• will not infringe (break, limit or undermine) the rights of third parties;
• will be compatible with all systems; or
• will be secure.
2. Except for screening and approving listings, we have no control over, or involvement in, any subscriber’s business and are not responsible for any actions taken by, or any goods or services provided by, any subscriber.
3. Although we do everything reasonably possible to make sure that all the information on our site is accurate and up to date, we cannot guarantee that this is the case. We also cannot guarantee any specific results from using our services.
4. Although we have done everything reasonably possible to make sure that the descriptions of our services are accurate and up to date, we have no liability if this is not the case.
5. No part of our site, the directory, the membership area, or our service in general, is intended to be advice and you should not rely on their content when making any decisions or taking any kind of action.
6. We do not guarantee that any part of our site or our service is suitable for use in commercial situations or that it provides accurate information or advice which business decisions can be based on.
7. We use all reasonable skill and care to make sure that our site is secure and free of mistakes, viruses and other malware; you need to take responsibility for the security of your personal details and computers. We are not liable for our site being disrupted or unavailable as a result of causes beyond our control (including: equipment failure, communications network failure, power failure, natural events (including but not limited to flood, fire, pandemic), acts of war or legal restrictions.
8. We can change, suspend or discontinue all or any part of our site and the services available. These terms and conditions will continue to apply to any revised version of our site, unless that site specifically states otherwise.

10. Limit of our liability

1. Nothing in these terms and conditions limits or removes our liability for death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontractors) or by fraud or fraudulent statements or actions.
2. To the fullest extent allowed by law, we will not be liable to you for any loss or damage (including for any loss of business, profit, sales, revenue, business opportunity, goodwill, reputation, anticipated savings or any other direct or indirect losses), even if it could have been foreseen, arising in connection with you using (or being unable to use) our services or our site or you relying on the content included in the directory/ membership.
3. Except for liability under 10a above, our total liability to you under or in connection with the contract is limited to your membership fee (either of one year in total for annual memberships or one month in total for monthly memberships) whatever that may be.  
4. To the fullest extent allowed by law, we exclude all statements, promises, assurances, guarantees and implied terms (including, but not limited to, those shown on websites and in marketing material, adverts, brochures, communications and so on) that may apply to our site or any content on it and are not set out in the contract.
5. We use reasonable skill and care to make sure that our site is free from viruses and other malware, but we have no liability for any loss or damage arising from a virus, other malware, hacking or any other harmful material or event that may damage or disrupt your hardware, software, data or other material as a result of you using our site (including downloading any content from it) or any other site referred to on our site.
6. This clause 10 will continue to apply after the contract between you and us ends.

11. Ending the contract

1. Annual memberships: You can end the contract by not renewing your subscription (be it annual or monthly).
2. We can end the contract by giving you 30 days written notice.
3. When we have given notice to you, except for reasons listed in clauses f and g, we will continue to provide our services for the period until we terminate the contract or your current subscription ends (whichever is the sooner). You can ask for your listing to be hidden from public view during this period if you no longer wish to receive enquiries from the public. You will still have access to all other benefits of AHTNetwork.
4. If you have paid an annual or monthly subscription fee you will not receive a refund, either in part or in full, of any of your fees paid.
5. We may end the contract or suspend our service immediately upon giving you written notice if any of the following applies.
1. You break an important term of the contract and fail to put the matter right (if we believe it is possible to put it right) within seven days of being given written notice to do so. This includes if you have failed to meet your obligations under clause 5 or 6.
2. We think there is a conflict of interest between you or your business interests and our business.
3. You become insolvent or bankrupt, go into receivership, make an arrangement with your creditors to pay off your debts or stop trading, or any similar event happens.
4. We receive what we believe to be a genuine complaint about your conduct, practice or use of our service from a user of our site (public or member).
5. We consider any qualification or other requirement (to practice) you need to be included in the directory/ membership to be, or to have become, insufficient (for example, if we find out that you no longer have the necessary registration with a relevant professional body).
6. We find out about any circumstances which, in our opinion, have damaged, or could damage, our or our site’s reputation (for example, allegations or legal proceedings against you or tribunal hearings) by continuing to allow you to stay in our directory.

12. Consequences of ending the contract

When the contract ends for any reason, the following will apply.

1. You must immediately pay all our unpaid invoices and interest (where appropriate). If you have received services we have not invoiced you for, we will send you an invoice, which you must pay immediately.
2. You will not be entitled to a refund, adjustment of the subscription fee or any other reduction of any subscription fees you have already paid or are still to be paid.
3. Your access to the benefits of AHTNetwork Ltd will cease, including any third party subscriptions/ discounts and products you may have accessed through AHTNetwork membership.
4. The rights, remedies, obligations and liabilities you and we already have when the contract ends will not be affected, including the right to claim damages for the contract being broken on or before the date it ended.
5. The clauses of the contract that say (or suggest) that they will still apply after the contract ends will continue to apply in full.
6. We can refuse your request to use our services again in the future, and do not need to give you a reason for this decision.

13. Circumstances beyond our control

1. We will not be liable to you if we fail to perform our obligations under this contract, or delay in performing them, as a result of a circumstance beyond our reasonable control. Circumstances beyond our reasonable control include industrial action and strikes (whether or not it affects our workforce), power or equipment failures, failure in the transport network, war, riot, accident, breakdown of machinery, fire, flood, storm, pandemic or the failures of our suppliers or subcontractors).
2. If the circumstance beyond our control prevents us from providing any of our services for more than four weeks in a row, we can end this contract immediately by giving you written notice.

14. General

1. Assignment and other dealings: we may transfer, in any way, any of our rights under the contract, and may subcontract or delegate any or all of our obligations under the contract, to any third party or agent.

Unless you have our permission in writing, you must not transfer, in any way, any of our rights under the contract to any third party or agent.

1. Notices: any notice or other communication that must be given under the contract must be in writing, either addressed to the other party's registered office (if it is a company) or its main place of business (in any other case), or to any other address the relevant party has specified to the other party in writing, including official email address. The notice or communication must be delivered personally, sent by first-class post or another next-working-day delivery service, courier, fax or email.

Any notice or other communication will be considered to have been received at the following times.

• If delivered personally, when it is left at the correct address.
• If sent by first-class post or another next-working-day delivery service, at 9am on the second business day after it was sent.
• If delivered by courier, when the courier's delivery receipt is signed.
• If sent by fax or email, the business day after it was sent.

This clause does not apply to any documents served during legal proceedings.

1. Separate provisions: if any of these terms (or part of them) cannot be enforced, that term is considered not to be included in these terms and conditions, and this will not affect the remaining conditions. This term will apply only in the country or state where a particular term cannot be enforced.
2. Failure to exercise rights: if you or we do not exercise any right under the agreement, this will not prevent that right from being exercised at a later date.
3. No partnership or agency: nothing in the contract between you and us creates any partnership or joint venture between you and us or makes either you or us the other party's agent. You and we do not have authority to act as an agent for, or to bind, the other in any way.
4. Third parties: nobody except you and us has any rights to enforce its terms.
5. Variation: except as set out in these terms and conditions, no changes can be made to the contract unless we agree to them in writing.
6. Governing law and jurisdiction: These terms and conditions, and any dispute or claim arising out of or in connection with them, will be governed by and interpreted in line with the laws of England and Wales. Only the courts of England can settle any dispute or claim arising out of or in connection with these terms and conditions.

Members Acceptable use policy

This members acceptable use policy sets out how you may use our website at ahtnetwork.com (our site). It applies specifically to the members (therapists registered on our site).

By using our site you accept, and agree to keep to, this members acceptable use policy, which applies alongside our general terms and conditions and members terms and conditions.

Our site at www.ahtnetwork.com is owned and operated by us, Allied Health and Therapy Network. We are a private limited company incorporated in England and Wales under company number 13138901. Our main trading address is 104 Cloonmore Avenue, Orpington, BR6 9LW.

Prohibited Uses

You must not use our site in the following ways.

• In any way that breaks any relevant local, national or international law or regulation that applies.
• In any way that is (or is intended to be) unlawful or fraudulent or has any unlawful or fraudulent effect.
• In any way that harms, or could harm, anyone including but not limited to discriminatory content.
• To send, knowingly receive, upload, download, use or reuse any material which does not meet our content standards.
• To send, or help in sending, any unsolicited or unauthorised advertising or promotional material (spam).
• To knowingly send or upload any data or material that contains viruses, Trojans, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or computer code designed to damage the usability or functions of any computer software or hardware.

Also, you must not do the following.

• Reproduce, copy or resell any part of our site, if this does not keep to our website terms of use.
• Interfere with, damage or disrupt:
• any part of our site;
• any equipment or network our site is stored on;
• any software used to provide our site; or
• any equipment, network or software owned or used by any third party;

unless you have all the permission from us that you need.

Interactive services

From time to time, we may provide interactive services on our site, including forums and bulletin boards. If we do provide any interactive service, we will give you clear information about the kind of service we offer, if it is moderated (overseen and monitored) and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users when they use any interactive service provided on our site and, in each case, we will decide whether it is appropriate to moderate the relevant service (and if so, what kind of moderation to use). However, we are under no obligation to moderate any interactive service we provide, and we are not liable for any loss or damage arising from any interactive service being used in a way that does not meet our content standards, whether the service is moderated or not.

Minors are not permitted to use our site which includes any interactive service we may offer.

If we do moderate an interactive service, we will normally let you know how to contact the moderator if you have any concerns.

Content standards

These content standards apply to any material you contribute to our site (contributions), and to any interactive services associated with it. You must meet the following standards. The standards apply to all of, and each part of, any contribution.

Contributions must:

• be accurate (where they state facts);
• be genuinely held (where they state opinions); and
• keep to all relevant laws that apply in the UK and in any country the contribution was created in or posted from.

Contributions must not do the following.

• Contain any material which damages a person’s reputation.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex or gender, religion, nationality, disability, sexuality or age.
• Break, limit or undermine any other person’s copyright, database right or trademark.
• Be likely to deceive any person.
• Fail to meet any legal duty you owe to a third party, such as a duty under a contract or an obligation to keep anything confidential.
• Promote any illegal activity.
• Be threatening or abusive, invade another's privacy, annoy or inconvenience anyone, or cause needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, misrepresent your identity or misrepresent an association with any person.
• Give the impression that they come from us if this is not the case.
• Support, promote or help with any unlawful act, such as computer misuse or breaking, limiting or undermining a copyright.

Suspension and termination

If we decide that your use of our site does not keep to the members acceptable use policy, we may take whatever action we consider appropriate.

If you do not keep to the members acceptable use policy, you will have broken our general terms and conditions and members terms and conditions, which may result in us doing any or all of the following.

• Temporarily or permanently withdrawing your right to use our site, without giving you notice.
• Temporarily or permanently removing any material or contribution you have posted or uploaded to our site, without giving you notice.
• Give you a warning.
• Recover all our costs (including, but not limited to, reasonable administrative and legal costs) that have arisen as a result of you breaking the website terms of use.
• Take legal action against you.
• Give law-enforcement authorities any information they reasonably need.
• Take any other action we think is necessary.

We will not be liable for any action we take in response to you not keeping to this acceptable use policy, and we may take any lawful action we consider appropriate.

Changes to our acceptable use policy

We may change this acceptable use policy at any time. You should read this page from time to time to check for any changes we make, as they are legally binding on you. Some parts of this acceptable use policy may also be overruled or replaced by conditions or notices published elsewhere on our site.